Refund policy

Payments are non-refundable once they have been confirmed and received.

Please contact us as soon as possible if you need changes to your order. We will try our best to help you based on the situation at the time. There is no guarantee that we can cater for the requested changes and additional fees may apply for urgent cases. 

Email: smallgoodhk@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns

All items sold on the website are non-returnable unless there is an issue with the products such as faultiness, that are not caused by the customers.